ICAM FAQ

Sponsorship

Who needs a sponsored E-ICAM account?

Any Army IT user who does not possess a Common Access Card (CAC)

How do Army IT users without CAC obtain a sponsor?

Sponsors must meet the following criteria:

- Possess a DoD CAC

- Brach of Service is Army

- Personnel Type Code (PTC) is one of the following: MIL, CIV or NAF

- Is a U.S. Citizen

- Is an Officer or Warrant Officer OR their pay grade is equal or greater than E7, GS12, NH03 and NJ04

Or Active Military (regardless of citizenship) may sponsor:

- Possess a DoD CAC

- Brach of Service is Army

- Personnel Type Code (PTC) MIL

- Is a U.S. Citizen

- Pay grade is equal or greater than E7 - including officers

How does a sponsor initiate the Sponsorship Process? Follow this link (CAC Required)

AESD KB Article: Sponsorship Initation

Alternative MFA

What is alternative Multifactor Authentication (MFA)

A secure method to verify a user's digital identity without a CAC

What types of alternative MFAs are available to Army IT users?

Army E-ICAM has the following MFA platforms for users who possess either a CAC or sponsored account:

- MobileConnect An app available for both Android and iOS

- Yubikey A hardware token a user plugs into their laptops USB port

- External Certificate Authority A certificate that is procured from an approved DoD External Certificate Authority

More details about each MFA platform can be found on the Army ICAM home Page

Army ICAM home Page

Use of personally owned devices to host MFAs is completely voluntarily